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Less Level of manger for access request reminder mail

Dear sailpoint,

my idea is related the access request reminder mail.

the actual process involve 3 level of manager and in a little company is no sense to escalate to the CEO for a missing approval for a request made for a employee, now are involved the manager of the beneficiary (manager1), the manager of manager1 (manager2) and the manager of the manager2, then there is the escalation phase and it is ok, we can customize it.

is it possible think to block the process only to the manager1 for example or at least have the possibility to choice the level of managers to involve?

thank you.



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  • Apr 28 2022
  • New Idea
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